Terms of service

Terms that apply when customers browse, purchase from, or interact with the OZERO storefront.

Last updated: July 1, 2026

Acceptance of Terms

By accessing or using the OZERO storefront, creating an account, placing an order, or interacting with our services, you agree to these Terms of Service and any policies referenced here.

If you do not agree with these terms, do not use the storefront or place an order.

Accounts

You are responsible for keeping account information accurate and protecting your login credentials. You should notify customer care if you believe your account has been accessed without permission.

We may suspend or restrict account access if we believe the account is being used fraudulently, unlawfully, or in violation of these terms.

Orders, Pricing, and Payment

Product availability, pricing, promotions, and shipping options may change without notice. Placing an order is an offer to purchase the items in your cart, and we may decline or cancel an order when necessary.

Payment must be authorized before an order is processed. Taxes, shipping fees, discounts, and other charges are shown at checkout when applicable.

Shipping and Returns

Shipping and delivery are governed by the Shipping Policy. Eligible returns and refunds are governed by the Return Policy.

Delivery estimates, return eligibility, and refund timing may vary by address, carrier, payment provider, product condition, and applicable law.

Product Information

We work to present product descriptions, prices, images, sizing information, and availability accurately. Minor differences in color, fit, materials, or packaging may occur because of display settings, production changes, or product updates.

If a product detail is incorrect, we may correct the information, cancel an affected order, or contact you for instructions.

Site Content and Intellectual Property

The storefront, including text, images, graphics, logos, product content, design, software, and other materials, is owned by OZERO or its licensors and is protected by applicable intellectual property laws.

You may use the storefront for personal, non-commercial shopping and support purposes. You may not copy, reproduce, scrape, resell, or misuse storefront content without permission.

Prohibited Use

You agree not to use the storefront for unlawful, fraudulent, abusive, automated, or harmful activity. This includes interfering with site operation, attempting unauthorized access, submitting false information, or reselling products in a way that violates applicable policies.

Disclaimers and Limitation of Liability

The storefront is provided on an as-available basis. To the fullest extent permitted by law, OZERO disclaims warranties not expressly stated and is not responsible for indirect, incidental, special, consequential, or punitive damages arising from storefront use.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Updates and Contact

We may update these terms from time to time by posting the revised version on the storefront. Continued use of the storefront after updates means you accept the revised terms.

Questions about these terms can be sent through the OZERO contact page.